Terms of Service
Last updated: April 2026
These terms apply to the cross-border connectivity subscription service provided by VPNWD. Before using the service, read this page and our Privacy Policy to understand your account responsibilities, billing rules, and refund rights. If you have questions, contact support through a ticket in the user panel before deciding whether to use the service.
Service Scope
The service provides international routes, client access, and subscription management. It covers 120+ countries / 170+ routes and supports Windows / macOS / iOS / Android / Linux. Available routes and client access permissions are shown in the user panel. Coverage does not mean every route will always work for every destination.
Monthly subscriptions are ¥9.9/month for 60GB, ¥18/month for 250GB, and ¥28/month for 500GB. Data resets monthly on the activation date. When you upgrade mid-cycle, the price difference is prorated for the remaining days. Data packages are ¥158/300GB, ¥358/1000GB, and ¥658/3000GB; they expire only when used up and otherwise do not expire. Choose a product that fits your needs. See the pricing page for full details.
Account and Subscription Rules
No email address is required; a username and password are enough to create an account. Keep your login credentials and subscription links secure. Do not publish them publicly, share them with others, or include them in public configurations. If leaked credentials lead to unusual activity, change your password promptly and contact support through the panel.
There is no limit on the number of devices that can be online at the same time, for use by the account holder on their own devices or devices they are authorized to use. This does not permit reselling or renting subscriptions, or sharing an account for commercial use. You may not sell subscription links, pool unrelated users on one account, or resell the service to third parties.
Acceptable use requirements
You must comply with the laws and regulations where you are located and in any region related to your use, as well as the rules of the websites and applications you access. You may not use the service for fraud, to violate another person's privacy or intellectual property rights, to distribute malicious software, to access systems without authorization, or to engage in other unlawful activities.
You may not attack service infrastructure, disrupt other users' connections, misuse accounts, or abuse network resources. A subscription provides network connectivity only; it does not include accounts, content licenses, or paid benefits from third-party platforms. You are responsible for obtaining any authorization required to access related content.
Availability and Liability
Connection quality depends on your local network, carrier links, device settings, the status of destination services, and maintenance. Routes may change due to maintenance or network conditions. The service does not guarantee a particular speed, uninterrupted connection duration, or continuous availability of third-party platforms.
If you experience an issue, first check your local connection and client settings. Then submit a ticket with a description of the issue and any necessary diagnostic information. Do not include passwords or complete subscription links. Impacts caused by third-party service changes, device failures, or events beyond reasonable control will be handled under applicable law and the parties' actual responsibilities. Nothing in this section excludes liability that cannot legally be excluded.
Payment and Refund Terms
You may request a full refund for any reason within 60 days of your first payment. Submit your request through a user panel ticket. Include the relevant order so it can be verified and processed; no explanation is required.
We accept Alipay / WeChat Pay / USDT. Before paying, check the plan, amount, and account details. Refund verification is limited to order and account information. Do not share sensitive credentials such as payment passwords in a ticket. You can check refund progress in the ticket, and updates will be provided through the panel.
Account Termination and Changes to These Terms
If we detect unlawful use, resale or account sharing, account theft, or activity that disrupts service operations, VPNWD may suspend the relevant connection or account based on the risk and explain the reason through the panel. If you believe a decision was made in error, you may submit a ticket for review. Suspension or termination does not automatically remove refund rights stated on this page or rights provided by applicable law.
When service rules change, this page will be updated with the revised terms and the month of the latest update. Significant changes to prices, service benefits, or refund rules will be announced through the user panel. Existing orders will retain the benefits confirmed at the time of payment; updated terms will not retroactively reduce refund rights already promised. Review any changes before continuing to use the service, and submit a ticket if you have questions about their impact.